Posts Tagged ‘Sales Support’

The new Geekbox.com has finally arrived

Thursday, July 1st, 2010

We’ve been hyping this baby up for some time, now here it is. The all new, all revamped, all bad-ass Geekbox.com is up for your viewing and shopping pleasure. Complete with a whole slew of new features for our beloved fans, customers, and those just taking a look.

Customize your Geekbox and purchase it online

Creating you Geekbox has never been easier! Now you can fully configure and customize your Geekbox down to the finest details with our system configurator. What’s more, you can purchase it securely with any major credit card right from our website and we’ll ship it to you lickity’ split.

Join the community discussion

Geekbox fans and customers are a family of sorts. We’ve always wanted to encourage a wider and more tight knit community of Geekboxers to thrive, help one another and chat about their systems. Now with our powerful Discussion Forums we have done just that. Take a look, get some help, show off your Geekbox, or just chat it up for fun. Register today!

Our all-new support center

This one, we’re really excited about. We’ve implemented a powerful central hub for all things Geekbox support. Our customers can log in to create and submit trouble tickets, access our vast Geekbox knowledge base, run through troubleshooters for the most common computer issues, access driver downloads and manuals instantly, and or even chat live with our Sales/Support reps at any time during our business hours.

Live support chat

At the bottom of every page on our site you’ll now see a button to launch a support chat and talk live with one of our friendly Geekbox staff at any time during our business hours. Just look for the icon that says “Live Support Online” to be connected instantly. Staff not online right now? Leave us a message and we’ll get back to you as soon as humanly possible. All information sent via our Live Support system is 256bit AES encrypted to protect your personal information.

So there you have it. The new Geekbox.com. We hope you like it, this baby has been our labor of love for quite some time. Please take some time to read up more about us and if you like what we do, tell your friends about us.

Big thanks to all you Geekboxers out there who made this all possible. This is all for you, because without you … we’d just be a couple of geeks playing with our toys.