When you go Geekbox...

Our specialty at Geekbox is the ability to deliver the ultimate PC experience. That might sound great on paper, but what you should be interested in is how our team aligns to the vision that makes it possible. How does Geekbox break down delivering the ultimate PC experience?

It all starts with the mentality of our team. We are Artisan. We think faster, push farther and work harder than anyone in this industry has or ever will. We are not employees, and Geekbox is not a job - it's a calling. For us, providing our exceptional level of care comes naturally when dealing with the Geekbox craft because it is our passion, and our passion will never fade.

Because our products are an extension of our vision, the satisfaction of our advocates is the benchmark for our sense of accomplishment. Our community of advocates knows to expect nothing less than integrity, compassion, devotion and accountability when dealing with a Geekbox Artisan.

The Geekbox Artisans are comprised of pro-gamers, graphics designers, engineers, audio and video professionals, photographers, programmers and business owners. United, our diversity has equipped us to provide a customer experience rare to the industry. Join our community and become one of thousands who have realized they can expect better from the industry, from computer systems and from a business. You are not buying a computer; you are investing in a Geekbox.

Quality

This is one of the main tenants of the Geekbox business model. When you hear Geekbox, there are certain things that should pop into your head.

Quality, name brand parts

We don't use anything that we don't have 100 percent faith in for delivering you the best computer experience you've ever had. If we can't build a system we feel proud of for a specific price point we simply don't do it.

Build quality you'll notice immediately

Its 2010, a lot of people can build computers. Some people even build computers pretty well. Geekbox takes it to a totally different level. It takes HOURS to complete a single EGO system, let alone customize a system and fine-tune the overclock on the CPU and GPU. When you look inside your new Geekbox, be it the Proline H55 Productivity PC or the EGO custom gaming PC – you will SEE the difference. That's a promise.

Quality service you can depend on

Service is a buzzword these days, and in our humble opinion the meaning fell off long ago. What is service to you? Most people dealing with the computer industry have come to expect that technical support equates to calling a phone center located out of the country for support on their computer systems. Geekbox proudly builds and supports our systems in the United States. Service to us means that your needs will be addressed promptly. Service to us means you will talk to a competent technician who has the power to make the decisions necessary to get you taken care of. We have been in this industry for a very long time, and we have no illusions about the pitfalls of doing business in the computer industry.

Things break, software malfunctions, Windows can crash and occasionally hard drives go bad. It's what WE do as a business when those things happen that define our service. We know this and we accept the uphill challenge in changing the way people think about computer service. We can't prevent an electrical surge any more than you can prevent a vendor from sending us a part that passes diagnostics and dies three weeks later. It's what we do to make the situation right that counts. What good service means to Geekbox is the lengths we are willing to go to make you happy. Please check out our feedback page for examples of the type of customer service you can expect to receive as a new Geekbox customer.